PRIVACY POLICY
Last updated July 31, 2025
This Privacy Notice for Thrive and Feel Psychology, APC (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
Visit our website at https://www.thriveandfeelpsychology.com or any website of ours that links to this Privacy Notice
Use psychotherapy services, psychological assessment services, or the Action-Based DBT Manual
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@thriveandfeelpsychology.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice. It is meant to highlight important highlights in plain language — please read the full Notice below for complete details, as this summary is not comprehensive.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you register for services, fill out forms, or communicate with us. This may include:
Names
Email addresses
Phone numbers
Contact preferences
Other information needed to provide therapy or assessments
Information Automatically Collected
We may automatically collect certain information when you visit our website or interact with our Services, including:
IP address
Browser and device characteristics
Operating system and language preferences
Referral URLs and usage information
Device data and location data to the extent enabled by your device
Information From Other Sources
We may obtain limited data from third-party sources, such as public databases, marketing partners, or other outside sources to help update or supplement information we collect directly.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process the information we collect for various business purposes, including:
Providing, maintaining, and improving our Services
Communicating with you, including support and administrative messages
Managing billing, payments, and service requests
Sending marketing or promotional communications when you have explicitly opted in
Performing analytics to understand usage patterns
Text Message Communications.
If you opt in to receive text messages, we will use your mobile phone number to send you informational or service-related text messages. Consent to receive text messages is not a condition of receiving services. We will not use text messaging opt-in data for marketing to third parties.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share personal information in limited circumstances, including:
With trusted vendors and service providers who assist in delivering our Services
When required by law or to protect legal rights
In connection with a business transfer (such as merger or sale)
Mobile Information and Text Messaging Data.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes. We and our partners use cookies and similar tracking technologies to collect information about your interaction with our website, which helps with security, site personalization, analytics, and potential advertising activities.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement reasonable technical and organizational safeguards designed to protect the personal information we collect. However, no security system is impenetrable, and we cannot guarantee absolute security.
7. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your jurisdiction you may have rights such as:
Accessing the personal information we hold
Correcting or updating inaccurate information
Deleting personal information
Withdrawing consent
Opting out of targeted advertising or sale of personal data (where applicable)
Text Message Opt-Out.
If you wish to be removed from receiving future text message communications from Thrive and Feel Psychology, APC, you may opt out at any time by replying STOP to any text message you receive from us. Replying STOP will not affect your ability to receive necessary service-related information by other means (e.g., email or phone).
8. DO NOT TRACK DISCLOSURES
At this time, we do not respond to browser “Do Not Track” signals or other similar mechanisms.
9. UNITED STATES RESIDENTS’ PRIVACY RIGHTS
If you are a resident of the United States, including California, you may have additional privacy rights under applicable state laws, which may include rights to access, deletion, and information about data categories disclosed.
10. UPDATES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time in order to reflect changes in legal compliance or our practices. When we make changes, the updated Notice will be posted on our website with a revised “Last Updated” date.
11. HOW TO CONTACT US ABOUT THIS NOTICE
If you have questions or comments about this Privacy Notice, you may email us at:
support@thriveandfeelpsychology.com
or mail us at:
Thrive and Feel Psychology, APC
70 S Lake Ave, Ste 810
Pasadena, CA 91101
United States
12. HOW TO REVIEW, UPDATE, OR DELETE YOUR PERSONAL INFORMATION
If you would like to review, update, or delete your personal information that we have collected, you may contact us using the contact information provided above. We may require verification before fulfilling requests.